Clinic Business Representative

Clinic Business Representative

 

Pay Rate: $19/hr

Shift: 8a-4:30p Monday – Friday

Duration: 3-month Contract (possibility of temp to perm)

 

Location: Alina Health Surgical Associates 

Address: 

920 East 28th Street Suite 460

Minneapolis, MN 55407

 

Department: Non-Clinical – Food and Nutrition Services

Job ID: 1710968

 

Job Summary:

Responsible for greeting and welcoming patients in person or over the phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.

 

Principle Responsibilities:

  • Greets and welcomes patients in person or by phone. 
  • Performs registration process.
  • Collects demographic and insurance information.
  • Checks in or interviews patients to complete appropriate paperwork.
  • Directs patients to their appointment or procedure.
  • May schedule appointments.
  • Verifies eligibility and benefits information for payers and interprets results. 
  • May obtain prior authorization before the date of service and provides notification if unable to complete.
  • Collect co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed.
  • Obtain signatures from patients as needed.
  • Uses resources, tools and procedures to complete accounts in assigned work queues. 
  • May operate a multi-phone system which would include transferring calls, handling messages and paging.
  • Other duties as assigned.

 

Minimum Requirements:  

  • Education – HS diploma or GED Required; Associates or Vocational Degree preferred
  • Certifications – none
  • Years of relevant experience – 6 months to 2 years of clerical or business environment experience
  • Knowledge of basic Microsoft Office software including Word, Excel, Outlook & Teams
  • Must be welcoming, customer oriented, flexible and able to multitask

 

Preferred Skills:

  • Medical terminology

 

Work Environment:

  • Office setting
  • Patient facing
  • Will be working with 1 other Clinic Business Representative as a team at this clinic location and with 5 others at another clinic location
  • Will be supporting 15 providers in this clinic location but may handle scheduling for multiple sites including 60+ other providers in different departments as candidate becomes more skilled in other areas
  • Emphasis on team work in a friendly, family-like atmosphere
  • Opportunities for growth and advancement

 

Health Screen Requirements:

  • Demonstrate immunity to Hep B, Measles, Mump, Rubeolla, Varicella (Chicken Pox) through titers
  • 10-Panel drug screen (including Marijuana/THC. We will accept a drug screen if done within the previous 90 days) 
  • Pre-Employment Physical (Fit to work)
  • Tuberculosis test, showing negative, or chest X-ray
  • TDap vaccine (declination or proof of immunization within last ten years) 
  • Flu vaccine – Required (proof of most recent flu shot) 
  • COVID vaccine – Required (proof of COVID card and booster)

 

Background Check Requirements

  • Work History
  • Education History
  • References:  2 professional references from previous employer within the last 2 years
  • Criminal Background Check: 7 years National and County
  • SSN Trace
  • Sex Offender Registry Check
  • FACIS Level 3
  • Federal Criminal Court